Store Terms & Conditions
Welcome to VeloSpoke Bikes. By accessing our website, browsing our catalog, or purchasing any products, you agree to be bound by the following Terms & Conditions. Please review them carefully before placing an order.
1. General Agreement
These Terms & Conditions govern your access to and use of VeloSpoke Bikes, including all content, e-commerce features, and services offered through this platform. If you do not agree to all terms and conditions, you may not access the site or use any services.
2. Eligibility & User Accounts
By using this website, you represent that you are at least the age of majority in your state or province of residence. If creating an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
3. Catalog Accuracy, Specifications & Pricing
We make every effort to display the colors, specifications, and details of our products as accurately as possible. However, monitor displays may vary. Prices for our products are subject to change without prior notice. We reserve the right at any time to modify or discontinue any item, correct typographical or pricing errors, and cancel orders placed under erroneous price quotations.
4. Orders & Payment Processing
We accept major credit cards, debit cards, and secure online payment methods. When submitting an order, you confirm that you are authorized to use the chosen payment method and authorize VeloSpoke Bikes to charge the full purchase total, including applicable shipping fees.
5. Shipping & Risk of Loss
All purchases are made pursuant to our Shipping & Delivery Policy. Risk of loss and title for items purchased pass to you upon our delivery of the merchandise to the third-party logistics carrier.
6. Returns, Refunds & Cancellations
Returns and refunds are governed strictly by our dedicated Return & Refund Policy. Orders that have already entered fulfillment cannot be canceled and must be processed under our standard return guidelines upon arrival.
7. Intellectual Property Rights
All content on this site—including text, graphics, logos, icons, photographic images, and software—is the exclusive property of VeloSpoke Bikes or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.
8. Limitation of Liability
In no event shall VeloSpoke Bikes, its directors, officers, employees, or agents be liable for any indirect, incidental, punitive, or consequential damages arising from your use of this site or any products purchased through it. Our total liability shall not exceed the actual purchase price paid by you for the item giving rise to the claim.
9. Governing Law & Jurisdiction
These Terms & Conditions and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of the State of Missouri and applicable federal laws of the United States.
10. Contact Information
Questions regarding these Terms & Conditions should be directed to our support team at support@velospokebikes.com or mailed to: VeloSpoke Bikes, 2986 Elgin St, Kansas City, MO 64102, United States.